In short: A retrofit coordinator manages a retrofit project from assessment to evaluation, evaluating options, preparing a medium-term improvement plan and managing technical risk. You need one for PAS 2035 work funded through schemes such as ECO4 and Warm Homes: Local Grant; for private projects it is optional but valuable when several measures interact.
What it is
A retrofit coordinator takes responsibility for the retrofit project as a whole. The role links the assessment, the evaluation of improvement options, the medium-term improvement plan, design, installation, handover and evaluation, and checks that technical risks are identified and managed at each step.
Coordination matters because individual measures interact. Insulating walls or floors changes how moisture moves; sealing draughts changes the ventilation the home needs; a better-insulated home needs a different heating system size. A coordinator looks at the whole house so that one improvement does not create a new problem.
Under PAS 2035:2023 the retrofit coordinator is a defined role with a specified competence, and is responsible for lodging project information where a scheme requires it. Outside funded schemes, coordination is still valuable on any project involving more than one measure.
Who needs it
Who commissions this service
- Homeowners undertaking a whole-house or multi-stage retrofit
- Landlords and housing providers running funded programmes
- Contractors who need an independent coordinator for PAS 2035 work
- Architects who want specialist retrofit risk management on a project
Typical reasons
Why people commission it
- A funding scheme requires a PAS 2035 retrofit coordinator
- The project includes several interacting measures
- You want one accountable role managing risk across the project
- You need a medium-term improvement plan to phase works over time
Scope
What’s included – and what isn’t
Normally included
- Review of assessment information
- Evaluation of improvement options and their interactions
- Preparation of a medium-term improvement plan
- Assignment of the project risk path and appropriate design input
- Coordination with designers, installers and other specialists
- Checks during works, as agreed for the project
- Handover information and, where required, lodgement
- Arrangements for monitoring and evaluation, as required
Not included
- Installation work or site supervision of trades as a principal contractor
- Acting as a contract administrator unless specifically agreed
- Structural engineering or other specialist design outside the agreed scope
- Guaranteeing funding approval or scheme compliance outcomes
- Building Regulations approval, which remains the responsibility of the person carrying out the work and the building control body
Retrofit London delivers this service directly. You contract with PRIMELINKS SOLUTIONS LTD, trading as Retrofit London, and your written quotation names the person who will carry out the work. If a project ever needs input from another specialist, we will tell you before it is arranged.
Before we quote
Information that helps us quote accurately
- Property details and any existing assessment
- Funding route and its documentation requirements
- Proposed measures, if already identified
- Names of any appointed installer or designer
- Programme dates and constraints
- Number of properties and how they are grouped, for programmes
Coordination involves desk-based work and site involvement. The level of site attendance depends on the project, the measures and any scheme requirements; it is set out in the quotation.
What affects the price
Factors that affect the quotation
- Number and complexity of measures
- Funding scheme documentation and lodgement requirements
- Number of dwellings and programme length
- Level of site involvement required
- Heritage constraints and the project risk path
- Number of parties to coordinate
We do not publish fixed prices because the work depends on the property and the purpose. You will receive a written quotation setting out scope, deliverables and fees before any work starts.
Process
How it works
- ReviewAssessment and project information are reviewed.
- OptionsImprovement options are evaluated as a package.
- PlanA medium-term improvement plan sets the sequence.
- Design & installDesign input is commissioned and works are checked as agreed.
- HandoverDocuments are completed and evaluation is arranged.
What you receive
- Improvement option evaluation
- Medium-term improvement plan
- Risk assessment and records for the project file
- Coordination of design and installation information
- Handover documentation and lodgement where required
Responsibilities
Who is responsible for what
| Party | Responsibility |
|---|---|
| Retrofit coordinator | Manages the retrofit project process and technical risk across all stages. |
| Retrofit assessor | Provides the dwelling assessment the coordinator relies on. |
| Retrofit designer | Produces designs and specifications for the measures. |
| Installer | Installs measures to the design and relevant standards, and is responsible for workmanship. |
| Client | Makes decisions, provides access and appoints parties as agreed. |
London homes
London property considerations
London projects frequently involve terraced and semi-detached homes with shared walls, converted flats with several owners, and blocks managed by freeholders or managing agents. Coordination needs to account for who must be consulted and who must consent before work starts.
Access and logistics also shape the plan: limited parking, restricted working hours, and neighbours close by. Where a home is in a conservation area or listed, the coordinator should make sure the planning position is understood before measures are finalised.
Across London
Local notes by borough
Housing types and local planning controls vary widely across London. These borough pages explain the considerations that most often affect this service: Southwark · Tower Hamlets · Newham · Merton · Barking and Dagenham · Sutton.
Related services
Services that often sit alongside this one
Retrofit Assessment
Find out how the home performs now and what limits what you can safely change.
Retrofit Design
Measures specified as a joined-up package, with the junctions and ventilation thought through.
Air Tightness Testing
Measure air leakage, locate the paths and check what the works achieved.
Do I need a retrofit coordinator for a single measure?
If the measure is funded through a scheme that requires PAS 2035, yes. For privately funded single measures it is optional, but coordination is still useful where the measure affects moisture or ventilation.
Is the coordinator the same as a project manager?
Not exactly. A coordinator manages the retrofit process and technical risk. Contract administration, programming of trades and site management are separate roles unless they are specifically agreed.
What is a medium-term improvement plan?
It is a plan for improving the home over time, setting out measures in a sensible order so that early work does not prevent or complicate later work.
Can you coordinate a project where the installer is already chosen?
Usually, yes. We will need to understand the installer’s scope and confirm how information will be shared.
Do you handle lodgement?
Where a scheme requires lodgement by a retrofit coordinator, the quotation will state who carries this out.
Do I need a retrofit coordinator?
You need one if your project follows PAS 2035 – for example work funded through ECO4, Warm Homes: Local Grant or Warm Homes: Social Housing Fund. For privately funded work it is optional, but useful when several measures interact or the home has moisture or heritage risks.
What qualification does a retrofit coordinator need?
PAS 2035 competence for a retrofit coordinator is commonly met by the Level 5 Diploma in Retrofit Coordination and Risk Management. Ask any provider which qualification the named coordinator holds.
Next step
Discuss a retrofit coordination for your property
Send a few details about the property and what you are planning. We will confirm whether this service fits, or suggest what does.